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Ambulances - types and uses

Ambulances are used exclusively to save people's lives and health.

Everyone has the right to benefit from free sanitary/medical transport in Poland. You do not have to pay for ambulance assistance if you are insured and the call is actually to save life and health.

Calling an ambulance is free, even to an uninsured person. But only if the person is in a life-threatening condition, the costs will be covered by the National Health Service. An ambulance call to an injured and uninsured patient who is not in a life-threatening condition will be paid for by the patient themselves. Rates vary - depending on the city. For an ambulance with specialist equipment, you have to pay up to several hundred PLN.

Can a dispatcher refuse an ambulance? The dispatcher can refuse an ambulance, however, only if the dispatcher considers that the patient's life and health are not in danger. It is then the dispatcher's responsibility to give reasons for the refusal.

Free sanitary transport in primary care (PHC) is available to insured patients when there is a need to treat a medical condition in another treatment facility. Remember, it is the doctor who decides whether the patient's condition requires transfer to another facility. The Patient cannot request a transfer to another hospital on their own, because that is their will.

Contrary to popular belief, ambulance crews are not obliged to take away the body of a deceased person. This is a task for the hired funeral home. If there is a doctor on the team, he/she determines the cause of death and writes a death certificate/information sheet. If the death was not due to natural causes, then it is necessary to call the Police and the Public Prosecutor.  

The types of ambulance used for transport - basic ambulance (marked with the letter P), specialist ambulance (with the letter S) and transport ambulance (with the letter T). Before 2010, there were many more types - including resuscitation ambulances (with the letter R), known as 'erks'. Specialised ambulances (S), so-called 'eskas', are the former R. The S ambulance is a resuscitation ambulance, which is used in life-threatening emergencies. It is staffed by a minimum team of three people, at least one of whom is a doctor. A transport ambulance (ambulance marked with a 'T') is usually used to transport patients who do not need intensive care, i.e. when there is no life-threatening situation. A patient who is transported in a 'T' ambulance is usually accompanied by a paramedic.

All ambulances should be painted yellow or white. On the rear, roof and sides of the ambulance, there should be clearly visible logos of at least 50 cm each.

Deputy Health Minister Waldemar Kraska announced that from 1 October 2021, the valuations of ambulance work have increased: ambulance day "S" (with doctor)- from 4186 zł to 5583 zł. Ambulance good "P" (basic) - from 3177 zł to 4186 zł. But these are the prices paid by the system to the providers of the sanitary/medical transport service. The average price for the emergency transport of a patient by ambulance to a medical facility is around PLN 320 - 450 (April 2022). The price for private medical transport depends on the condition of the Patient, the type of ambulance needed and the distance to be covered.

Details on the pricing of your specific order are to be agreed with our
National Operations Centre phone 7/24 - 225359151

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